CA-Westminster

Buying my first home was a dream I never thought would come true so quickly, but thanks to Mrs. Van Pham, Loan Officer at Loan Factory, it became a reality. I actually found her randomly on Facebook after I posted about looking for a loan officer. To my surprise, she reached out to me right away at midnight, called me, and we applied for a pre-approval loan together. By the next morning, I was already approved — an unbelievably fast turnaround that gave me confidence from the very start. From that moment, she guided me through the entire process with quick responses, proactive support, and genuine care. In just 20 days, I went from pre-approval to closing. Mrs. Van Pham didn’t just handle the loan process; she also connected me with a great realtor who helped me secure a beautiful home in Fullerton at a very good price. Her professionalism, attention to detail, and commitment to her clients deserve more than 5 stars — I would gladly give her 6 stars if I could. Now, holding the keys to my first home, I feel immense gratitude and happiness. I truly appreciate Mrs. Van Pham’s help in making this dream come true.

Very quick process and friendly

We would like to express our sincere appreciation to Don and Dean for their outstanding professionalism and efficiency in assisting us with our home loan process. Their expert guidance and prompt support were instrumental in securing our loan approval within a remarkably short timeframe. We are truly grateful for their dedication and exceptional service.

Thank you so much Matt's team for helping us on this file.

Thank you, Loan Factory, for helping me with my loan. I really appreciate your support and guidance throughout the process.

Very thankful for the professional loan officer Van Pham and loan processor Luke Tran, so we can close our loan on time. They were very responsive 24/7 or whenever I needed their help. Highly recommend them to whoever is planning to purchase a house and needs a loan 👍🏻👍🏻👍🏻